Design Researcher & Systems Designer
Shaping behavior, services, and civic participation through research-grounded design.
I design research-driven systems that translate insight into service models, behavior frameworks, and engagement infrastructures across civic, community, and digital contexts.
Systems Design
Behaviour Design
Research Operations
Service Design
Design Research
Experience Strategy
Content Design
Featured Projects
Selected projects demonstrating research, service, behavior, and systems design across public, community, and engagement domains.

About Me
I'm a design researcher and systems designer based in London, recently graduated from the Royal College of Art. My work focuses on civic participation, behaviour change, and service design: translating field research and synthesis into systems that are practical, participatory, and grounded in real user needs.
I've worked with cross-sector teams in London and Mumbai, including stakeholders from Lloyds, PepsiCo, and McKinsey through the Design for Good programme. I'm currently open to entry-level opportunities in service design, user research, and project coordination.
Experience
​
My experience spans research, content, and service design: working across multidisciplinary teams to turn insights into usable systems, products, and communication.
​
Design for Good - Innovation Fellow
London, UK · Jan 2025 – Jun 2025
-
Conducted user research and synthesised insights to inform service design solutions within a cross-industry innovation programme
-
Translated research into structured frameworks and clear content for Play360’s digital platform
-
Collaborated with stakeholders from organisations including Lloyds, PepsiCo, and McKinsey to align outputs with strategic goals
-
Delivered a resource-based website improving accessibility and usability of complex information
Lighthouse Art & Language Lab - Design Research & Product Development Associate
Mumbai, India · Jul 2023 – Feb 2024
-
Conducted research to support the development of educational products and services for school audiences
-
Wrote product and service descriptions for the Lighthouse website, shaping clear and accessible user-facing content
-
Translated research into narratives across digital and physical touchpoints (publications, packaging, brand communication)
-
Improved clarity and consistency of messaging through content structure, tone, and visual hierarchy
Hettich India Pvt. Ltd. - Product Design Intern
Mumbai, India · Jan 2022 – Apr 2022
-
Developed user-centred furniture concepts for compact urban living environments
-
Applied research and prototyping within real manufacturing and business constraints
-
Contributed to catalogue-ready product concepts using modular and adaptable design approaches
Methods & Capabilities
​
-
Research Planning
-
Field & Expert Research​
-
Insight Synthesis
-
Service Blueprinting
-
Behavior Modeling
-
Journey & Ecosystem Mapping
-
Research Operations
-
Systems Design






